Text Conversations: The Next Mobile Game-Changing Tool
13th February 2014 No Comments
Customers are falling behind with credit card payments.
The company keeps chasing with letters and calls, with no response. The customer gets a text, which they feel they can answer. There is no pressure as texting offers anonymity, plus a level of comfort to engage about an issue that has been avoided for so long. It is simple, direct and effective – and before long, a payment arrangement has been agreed and everyone is happy.
Welcome to text conversations – a new, convenient and very powerful way of reaching out to customers to get them to engage.
+44(0) 20 358 243 60