VoiceSage New Chief Product Officer Announced

Paul Sweeney, formerly Director of Innovation at VoiceSage, has been promoted to the new role of Chief Product Officer.

The Digital Technology and Telecoms expert, who was part of the original team that founded VoiceSage in 2003, will be responsible for the development, coordination and implementation of VoiceSage’s long-term product strategy.

Paul comments: “Put simply, my role will be to align VoiceSage products more closely with customer needs – focusing on what jobs our customers need to be done and then developing and tailoring our products to provide the most effective solution for them.

“Chief Product Officer is a new role that will take a longer-term view of our product development strategy and we are confident that this will allow us to continue to stay ahead of the curve in terms of anticipating industry drivers and developments.

“Our industry is a fast moving one, and one has to balance longer term themes with other shorter cycle, lean projects. Getting the balance right is a challenge. For example, many companies were caught out by the rapid move to mobile interaction, and cloud based communications technologies; but through a combination of longer term investments in mobile products and close customer relationships, VoiceSage is currently very well positioned to benefit from this trend. This new role will ensure that VoiceSage has its finger on the pulse of emerging trends and everything that it takes to position itself as a market leader.”

“I am delighted to take on this new challenge and look forward to working with our customers, partners, and our own teams in R&D, Marketing, Sales and Operations.”

Paul, who has a Master’s Degree in New Product Development Strategy has worked with and consulted to a wide range of companies in the Internet, Digital, and telecommunications sectors, where he specialised in product and company positioning and in company development.

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