VoiceSage has been at the centre of the communications enabled business process industry (CEBP) for over ten years. Our success has been built on intensive R&D, a passion for technology and our methodology of engagement. From the ground upwards, our technology and solutions have been crafted to deliver real value and improvements for our clients.
We are a trusted partner in delivering millions of real-time interactions to our clients’ customers.

As our clients will attest, our innovative products, teamed with our effective delivery and speed of implementation readily impacts the bottom line, delivering real business results.

We are passionate about what we do and what we can deliver. Our customer centric approach means that we are by our client’s sides every step of the way. We deliver more than a point solution. But rather continue on the journey and guide clients through a continuous iterative process that facilitates the fine tuning and expansion of their contacts strategy across the organisation.

From our extensive experience with leading organisations, we have the ability to assist clients in achieving significant performance improvements in their desired area.

Our Software-as-a-Service (SaaS) is cloud-based which means clients can be up and running as soon as they need to be. There is no hardware required and no set-up costs. Scale up and down as the business dictates with no additional cost implications. Our speed to value performance is second to none.

Established in 2003, VoiceSage has enjoyed rapid growth, doubling annually since 2006 and is currently a market leader within the Telecommunications, Healthcare, Retail, Utilities and Financial Services sectors. Our excellent service delivery coupled with product innovation and our turnaround times, is reflected by our market presence with clients including , Littlewoods, HomeBase, NHS, Express Gifts and Lloyds Pharmacy.

J.J., VoiceSage’s founder and CEO, is the vision behind the company. Bringing more than 30 years’ senior management experience to the role from across the technology and academic sectors, he has steered and moulded the business making it the exciting, forward-thinking organisation it is today.

In particular he believes in fostering an entrepreneurial spirit, and actively motivates the people around him to work with him to turn an idea into a successful business. His philosophy is to ensure that employees enjoy a share of the success they create, and that clients always receive outstanding service and commitment and are able to draw on cutting-edge technology to improve their business.

Cormac brings a rare blend of financial and creative expertise to the dual role of CFO and deputy CEO, matching his head for figures with a fresh outlook and unique market insight. This allows him to see new business potential and do the maths to support it.

Cormac has over 20 years’ management experience within the retail, financial services and travel sectors, particularly in implementing operational best practices and budget control systems. A qualified CIMA accountant and awarded a full MBA scholarship from St. Joseph’s University in Philadelphia in the US, he also boasts extensive experience of mergers and acquisitions, and of steering businesses through critical transition phases. This has equipped him to embrace change and all of the opportunities and challenges this presents.

Graham is another of VoiceSage’s visionaries and a founding member of the company. His insight and expertise are the driving force behind the development of VoiceSage technology. A software engineer by training, Graham has extensive business process re-engineering experience, enabling him to envision and develop solutions with a transformational business impact.

Graham’s experience in both technology and general management fields stretches back more than 20 years, during which time he has architected and deployed mission-critical, enterprise projects across financial services, manufacturing and call centre environments. Before co-founding VoiceSage, he was technology architect at Vision Consulting in Dublin and a founder and CTO of online mortgage and home moving services company Ezhome.

With over 20 years’ experience in research, new venture development, venture capital and outsourcing across the telecoms, Internet and technology sectors, it was Paul who provided the original vision for VoiceSage. With particular expertise in software, SaaS (software as a service) and the cloud, he predicted the way the market would go and worked closely with Graham and Mark to move the business swiftly from great idea to marketable product. Today he leads VoiceSage’s product innovation and development, seeing through each new value proposition from concept stage right through to launching it on the international market.

In his time Paul has worked with Eircom with responsibility for new venture development, advising more than 40 start-ups. He has also worked as an Internet and telecommunications advisor to the Irish and UK economic development agencies, to Vision consulting and to Aventura, and is a strategic advisor to TSSG, the internationally recognised centre of excellence for ICT research and innovation. He is also an advisory board member of eComm, the leading forum for future communications.

With a wealth of experience and abundance of vitality, Mark knows the technology industry inside out, with over 20 years’ experience in sales and general management. With this rich heritage to draw on, Mark has been instrumental in the development of a commercial strategy that has transformed VoiceSage from a start-up to an established player and respected trailblazer in its market.

His career has included time at Pitney Bowes, an acknowledged leader in the development of sales professionals and the role of managing director of Netcom, a telecoms equipment company which rose to become a market leader in its field over just three years.