VoiceSage’s suite of interactive mobile messaging products are transforming the way contact centres communicate with customers.
Using a blend of voice, text and visual messages, effectively contact customers via their preferred channel at the best-time-to-contact to guide them to a successful outcome.
Powered by the VoiceSage Intelligence Engine and optimised for right party, right time contact, develop customer contact strategies that will reduce operational costs, increase performance and productivity and ultimately impact profitability.
Using the power of voice with VoiceSage’s interactive voice messaging solutions, send personalised custom voice messages with custom keypad interactions that trigger automatic actions. Seamlessly switch from voice to SMS, visual and e-mail messaging to engage customers.
Enrich customer conversations with unlimited personalisation that ensures relevant and timely text messages are delivered. From simple, fire and forget to more complex interactive messages proactively engage customers in a medium that they are comfortable.
Bring customer messages alive with visual messaging. Create customer messages around any content and with multiple layers of interaction add interactive maps, product images, interactive surveys there is no limit.
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